FAQs - Frequently asked questions

How can I improve the thermal performance of an existing flat roof?

Improving an existing flat roof's thermal performance may involve adding insulation as part of a refurbishment or overlay system, subject to the condition and construction of the existing roof.

The appropriate solution depends on factors such as:

  • Existing roof construction
  • Existing waterproofing
  • Available build-up height
  • Required U-value
  • Moisture and condensation considerations
  • Drainage
  • Existing roof condition
  • Upstands and junctions

Where available space is restricted, high-performance insulation such as vacuum insulation can provide an option for achieving improved thermal performance without requiring the same thickness as some conventional insulation products. Gradient's Deck-VQ® has been used in refurbishment projects where existing roof height and parapet constraints limited the available build-up.

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How do I prevent thermal bridging through a flat roof?

Thermal bridging occurs where heat can flow more readily through part of a building element because of a change in material, geometry or construction.

In a flat roof, thermal bridging can occur around areas such as junctions, penetrations, parapets, rooflights and structural elements.

Good design should aim to maintain continuity of insulation wherever possible and address junctions and details appropriately.

The thermal performance of the complete roof build-up should be assessed rather than considering the insulation product in isolation. Accurate U-value calculations can help determine the thermal performance of the proposed construction. Gradient states that its U-value calculations are based on the relevant calculation methodology, including BS EN ISO 6946 for building elements.

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How is a tapered insulation scheme designed?

A tapered insulation scheme is designed around the geometry and drainage requirements of the individual roof.

The design process should consider factors such as:

  • Roof dimensions and geometry
  • Drainage outlets and gutters
  • Existing falls and backfalls
  • Rooflights and other obstructions
  • Required insulation performance
  • The structural deck
  • Waterproofing system
  • Required roof build-up
  • Upstands and perimeter details

Gradient provides a design service that produces a pre-designed, dimensionally accurate tapered insulation solution with detailed layout drawings.

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How is polyurethane ecological?

We do everything we can to reduce CO emissions2, but the core of our insulation products is also truly made of environmentally friendly materials.


Eco-friendly synthetic materials may seem strange to you, but with PU insulation, you will save 400 times more energy than they require for their production in 75 years. In short, a good thing for nature.

Sustainable development takes on its full meaning with Recticel Insulation polyurethane insulation:
not only does polyurethane insulation have a very high thermal performance that does not deteriorate over time, but Recticel Insulation polyurethane insulation also significantly reduces the carbon footprint of the insulation.

The proof by four:

1 - The least energy-intensive of all factory-made insulation is polyurethane insulation.

2 – Thinner and more efficient: With the same thermal performance, Recticel Insulation panels are up to 2 times thinner and 5 times lighter.
This reduces the quantities produced and so does the energy required.®

3 – Less bulky for better efficiency: This means fewer trucks to transport them.

4 – Less heavy: CO emissions2 are considerably reduced.

The ecological impact is controlled at all levels and the environment is better preserved.

We need to consume less energy:


Fossil resources such as oil are practically exhausted.
That is why we are advocating for the rational use of this oil.
In concrete terms: we need to burn less oil and use it to produce PU, the high-performance material of which our insulation materials are made.


Today, 96% of oil is used in the form of fuels.
The remaining 4% is processed into synthetic materials, of which only 0.08% is PU.
This is very unfortunate when you know that PU insulation saves 400 times more energy than it requires for its production.

The RECTICEL group acts at the international level, in all its businesses, for the protection of the environment.

How should I store Insulation boards?

Our boards are supplied in polythene shrink wrap which is designed for short-term protection only. It is accepted that storing boards indoors is not always possible – when outdoor storage is necessary, boards should be stored clear of the ground, on a level surface, and under cover to protect them from prolonged exposure to moisture or mechanical damage.

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How thick do I need to insulate?

We recommend that you seek advice from your architect, designer, energy assessor etc. to determine the appropriate insulation thickness. If you already know the desired performance, you can contact our Technical Services team for U-value calculations or look up the required R-value and corresponding thickness in the technical datasheet.

The cleanest energy for heating and cooling, is the energy you do not have to use. That is why we recommend to insulate a flat roof to a higher standard than the minimum requirement. We recommend a minimum of 45 mm Deck-VQ® (Lambda (λ) = 0,009 W/mK) for renovation and 60 mm (Lambda (λ) = 0,008 W/mK) for new build.

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What air gap is required between insulation and breather membrane?

This should be confirmed in the membrane manufacturer's BBA certificate, though 25mm to 50mm is typical.

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What does “circularity” mean for Gradient’s products and processes?

Circularity means designing products and systems that minimize waste and keep materials in use for as long as possible. At Gradient, this includes responsible sourcing, efficient manufacturing, waste reduction, and developing pathways for recycling or repurposing materials at the end of their life cycle, all aligned with Recticel’s circular economy ambitions.

What does PEFC certification mean for Gradient and the Recticel Group?

PEFC certification ensures that the wood‑based materials we use come from sustainably managed forests. For Gradient, this means our sourcing practices align with strict environmental, social, and ethical standards reinforcing the Recticel Group’s commitment to responsible supply chains and traceable, sustainable raw materials.

What happens if a vacuum insulation panel is damaged?

Damage that penetrates the vacuum insulation panel can cause the vacuum to be lost, reducing its thermal performance.

For this reason, vacuum insulation panels should not be drilled, nailed or sawn.

Gradient specifically states that drilling, nailing or sawing a Vacuum Insulation Panel can cause loss of vacuum and reduce thermal performance. Deck-VQ® incorporates protective high-density PIR layers designed to provide additional protection to the vacuum panel during installation and use.

Installers should follow the manufacturer's installation instructions and avoid activities that could damage the panels.

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